Membership system updates 2026

April 2026

Insight and innovation pool sign up - have your say

If you would like to have your say and help Girlguiding shape the way forward, opt in to the Girlguiding insight and innovation pool from the marketing preferences area on GO.

By joining the pool, you can take part in important research, be the first to try out new things, and help Girlguiding better meet its members’ needs.

More information can be found here: Join our insight and innovation pool

January 2026

Volunteer recruitment tool

A link from GO to the new volunteer recruitment tool has been added for commissioners and level support roles.

Compliance process - changes to email notifications from GO

The email notifications sent from GO to people who need to complete safer guiding or do a disclosure check, have been updated. These should now make it clearer within the email what they need to do and when.

The emails sent to commissioners have also been updated, to enable them to see that a GO notification is about someone with an overdue training or disclosure check.

Please read the ‘Safer guiding communications’ GO helpfile for more details about what information is sent to volunteers, at each stage of the compliance process.

Process for notification of death of a member

In the unfortunate event that you are faced with dealing with the death of a member, please do not end any roles that the member may have, as this will trigger automatic emails from the GO system. Please contact one or all the following: county commissioner, county GO coordinator, county office. The county GO coordinator will download a guiding history report and inform HQ, who will put a stop on the emails before ending any roles. Please also let the county office know next of kin details (name and address) so a sympathy card from county can be sent.